Terms & Conditions

These terms and conditions (“T&Cs”) apply to Your access to, and use of the Application (defined hereinbelow). The Application is operated by GoX  and its subsidiaries, associates, licensees, and affiliated companies ‘’Appdupe”.

You acknowledge that Appdupe is providing you with a revocable license to use limited features of the Application and is not selling the Application or any features or technologies contained therein.

By continuing usage of the Application, You are consenting to be bound by these T&Cs.

PLEASE ENSURE THAT YOU READ AND UNDERSTAND ALL THESE T&Cs BEFORE YOU USE THE APPLICATION AND FEATURES CONTAINED THEREIN.

If You find any of the T&Cs unacceptable, do not tender your acceptance to use the Application or avail any of its features. YOUR AGREEMENT TO THESE T&Cs SHALL OPERATE AS A BINDING AND LEGALLY ENFORCEABLE AGREEMENT BETWEEN YOU AND ANI IN RESPECT OF THE FEATURES OFFERED/AVAILED USING THE MOBILE APPLICATION.

I. DEFINITIONS

All of the defined and capitalized terms in these T&Cs will have the meaning assigned to them here below:

  1. “Account” refers to the User’s/Provider’s account on the mobile application Go-x enabling the use of the Application by the User

  2. “Application” shall mean the mobile application Go-X and shall mean and include any updates provided by Appdupe from time to time.

  3. “Registration Data” shall mean and may include the present, valid, true and accurate name, Email ID, phone number and such other information as may be required by Gox from time to time, provided by the Users at the time of registration on the mobile application Gox or otherwise.

  4. “User” shall mean persons who have created an Account and use the Application.

  5. "You", “Your" or “Yourself” shall mean reference to the User accessing the Application

Loyalty

  1. Enrolment
    1. To enroll in the Program, customers must create an account on our website or mobile app and provide accurate and complete information.
    2. 100 points will be rewarded to a new sign-up.
    3. Each customer is allowed only one loyalty account on the basis of the phone number.
  2. Enrolment
    1. Customers earn loyalty points based on their eligible purchases made at Gourmet Foods retail locations or through our official website and app.
    2. In order to qualify for point accrual, a minimum purchase of Rs.100 is required.
    3. Two points will be rewarded on purchasing Rs.100/-
    4. Points can be added by providing a phone number or by scanning Barcode
    5. Maximum 3 purchases a day can be used to add points 
    6. After the Redemption of Loyalty points, Previous-date invoices, In which the customer earns points, Will not be Returned.
    7. The earning rate for loyalty points may vary and will be communicated on our website or app.
    8. The loyalty program does not extend its benefits to patrons of the Gourmet Restaurant.
  3. Redeeming Loyalty Points 
    1. Customers can redeem loyalty points on Gourmet Items only.
    2. Minimum Redemption points will be 120.
    3. One point worth Rs.1/-
    4. Unused loyalty points do not expire as long as the Program remains active.
    5. The company reserves the right to change the value of the point at any time.
    6. Loyalty points cannot be redeemed for cash or transferred to another customer or account.
    7. Customers will visit the shop for the redemption of points.
    8. Customers are required to present the bar code generated from the application for redemption.
    9. Customers are advised that screenshots of the bar code will not be entertained or accepted.
    10. The redemption of points may be affected due to network instability.
  4. Program Changes and Termination 
    1. Gourmet Foods can reserve the right to modify or terminate the Program at any time without prior notice.
    2. Gourmet Foods reserves the right to terminate a customer's participation in the Program if they violate these Terms or engage in fraudulent activities.
    3. The loyalty reward program may vary depending on the location.
  5. Covered areas for Loyalty
    1. The Program is valid only in listed locations.
      • Lahore, Kasur, Mureedkay, Sharaqpur Shreef, Kot Abdul Malik, Faisalabad, Sheikhupura, Nankana Sahib, Sargodha, Okara, Sahiwal, Chiniot, Multan, Lodhran, Bahawalpur, Muzaffargarh, Islamabad, Rawalpindi, Gojar Khan

Customer Acknowledgement.
By participating in the Gourmet Loyalty Reward Program, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Gourmet reserves the right to amend or update these Terms from time to time and the most current version will be available on our website or app.​​​​​​​